AskWhiz
For manufacturers

Every breakdown on your equipment, finally in one place

See what broke, on which model and year, and the failure patterns repeating across every fleet running your gear — then close the loop with a warranty inbox and manuals that answer in the field.

Enterprise, custom-priced. No self-serve seats or subscriptions.

app.askwhiz.io

Breakdown intelligence

Igniter failure

561 fryers · 2023–24 · 41 fleets

Model 561

High-limit trip

320 fryers · 2024 · 12 fleets

Model 320
Corpus coverage37 models grounded

Breakdown intelligence, then the tools behind it

Breakdown intelligence across every fleet

See what broke — on which model and year — and the failure patterns repeating across every fleet running your equipment. The field is your largest, most honest reliability dataset; now you can read it.

Warranty and parts inbox

Warranty claims and parts questions from distributors and the field route to one inbox — with the machine, the fault, and the manual page already attached.

Corpus and coverage management

Drop a ZIP of your service manuals and spec sheets. We ingest and index them into a private corpus that powers every ticket's AI — no per-file busywork, and you manage which models you cover.

Your own service team, dispatched

Run your in-house service team on the same platform: requests for your equipment route to your dispatchers, with the machine and its manuals already attached.

How it works

Three steps from a scan to a signed ticket

01

Report

One scan on the machine

Every asset wears an AskWhiz QR. A scan opens WhatsApp with a role-aware menu — no app, no login, no training.

02

Dispatch

A technician, already en route

The right provider accepts in seconds. A live tracker counts down distance and ETA — no phone tag.

03

Resolve

Grounded answers, signed on the spot

The in-ticket assistant reads this exact model's manuals, the fix is applied, and the ticket is signed on the phone.

Pricing

Custom pricing

Priced to your fleet

Let's talk

custom, contract-priced — no self-serve seats

Contact us for pricing
  • Scoped to your equipment estate and volume
  • Breakdown intelligence, warranty inbox, and corpus management
  • Consolidated billing — managed locations never see invoices
  • Onboarding and a named contact included

Solutions

See it in your own workflow

Create your account, bring your manufacturers equipment onto AskWhiz, and let a scan become a ticket.

Enterprise, custom-priced. No self-serve seats or subscriptions.