ITW Food Equipment Group 14

What does ITW Food Equipment Group 14 mean?

The machine took too long to drain, so the control shut the cycle down to protect the dishwasher. This drain error usually traces back to a pinched, kinked or incorrectly connected drain hose, or debris in the hose restricting the flow of water out of the machine.

Symptoms

• Error code 14 shown on the display
• Machine shuts down during the drain stage
• Standing water left in the tank
• Slow or incomplete draining

Common causes

• Drain hose pinched or kinked
• Incorrect drain connection to the building drain
• Debris in the drain hose
• Drain pump fault

Diagnostic steps

1. 01

   Inspect the drain hose

   Verify the drain hose is not pinched, kinked or connected incorrectly to the building drain.

2. 02

   Clear debris and drain again

   Check the drain hose for any debris, clear it, and let the machine drain again.

3. 03

   Confirm the tank empties

   Run a drain and verify the tank empties fully and code 14 clears.

4. 04

   Call Hobart Service if it persists

   If the error continues to display, contact Hobart Service at 1-888-4HOBART.

When to call a professional

Contact Hobart Service if code 14 continues after confirming the drain hose is clear, correctly connected and free of debris. A machine that still drains too slowly may have a drain pump fault or a deeper plumbing problem. An authorized Hobart technician should diagnose and repair the drain system so the dishwasher empties within its allowed time.